Netherlands diplomatic mission in Uganda
Dutch Embassy in Kampala, Uganda
Find the official address, telephone number and contact information for the Dutch Embassy in Kampala. Learn how to apply for a Dutch passport or identity card, arrange consular appointments, apply for a visa and collect documents in Uganda.
Contact
Dutch Embassy in Kampala: Contact Details
26 Kyadondo Road
Nakasero, Kampala
Uganda
Friday: 8:00 AM–2:00 PM
Important: a confirmed appointment is required for new passport, identity card and other relevant consular applications. Completed documents can be collected Monday to Thursday from 2:00 to 3:00 PM without another appointment.
Location
Where Is the Dutch Embassy in Kampala?
The Dutch Embassy is located on the sixth floor of DFCU Towers, 26 Kyadondo Road, in the Nakasero area of Kampala, Uganda.
Kampala is Uganda’s capital and an important diplomatic and administrative centre. The embassy provides diplomatic representation and several consular services.
Planning your visit
Use the complete building address when planning your journey. Allow time for traffic and any building security procedures.
Bring your appointment confirmation and the original documents required for your application.
The correct application location
For Dutch passports, identity cards and selected consular services, appointments take place at the embassy in Kampala.
Ordinary Schengen visa applications are handled by VFS Global in Kampala, which is a separate application location.
Before travelling: check your appointment confirmation and any official public holiday closures. General office opening hours do not guarantee access to consular services without an appointment.
Diplomatic representation
About the Dutch Embassy in Kampala
The Dutch Embassy in Kampala represents the Kingdom of the Netherlands in Uganda.
It maintains diplomatic relations with the Ugandan authorities and promotes cooperation between the two countries in areas including trade, development, agriculture and international relations.
The embassy also supports contacts between Dutch and Ugandan institutions, businesses and civil society organisations.
Consular assistance for Dutch nationals
The embassy provides consular services to Dutch nationals living in Uganda or visiting the country.
These include passport and identity card applications, emergency travel documents, nationality procedures and selected consular certificates.
Depending on the service, applicants must book online, request an appointment by email or submit documents directly by email.
Special requirements for first-time passport applicants
Applicants using Ugandan birth or marriage certificates for their first Dutch passport or identity card may face additional document checks.
The Dutch authorities can refer legalised Ugandan documents to the Immigration and Naturalisation Service (IND) for an authenticity examination.
This examination may take six to nine months and should be considered when planning a first application.
Consular services
Consular Services at the Dutch Embassy in Kampala
Passports and ID Cards
Apply for or renew a Dutch passport or identity card through the embassy’s online appointment procedure.
Nationality Procedures
Naturalisation and the option procedure require an appointment requested by email.
Certificates and Legalisations
Arrange selected declarations, legalisation of signatures and proof-of-life certificates through the appropriate procedure.
Emergency travel documents
If your Dutch passport or identity card has been lost or stolen and urgent travel is necessary, contact the embassy to ask about an emergency travel document.
Request an appointment by emailing kam-ca@minbuza.nl.
Explain your situation and follow the embassy’s instructions about identification, supporting documents and travel arrangements.
Naturalisation
If you meet the requirements for naturalisation from abroad, request an appointment by email at kam-ca@minbuza.nl.
Option procedure
Eligible applicants seeking Dutch nationality through the option procedure must also arrange an appointment by email.
Check the legal requirements before requesting a visit.
Legalisation of a signature
The embassy offers an online appointment procedure for legalisation of a signature.
Bring valid identification and the relevant document. Check the official requirements before attending.
Certificate of marital status
You can request a statement concerning your marital status directly by email at kam-ca@minbuza.nl.
No initial in-person appointment is required to submit the request.
Certificate of residence
A certificate of residence can also be requested by email without an initial appointment.
Prepare evidence of your residence and any additional documents requested.
Proof-of-life certificate
If you require proof of life for a pension provider or another organisation, book an online appointment at the embassy.
Certificate of Dutch nationality
The procedure depends on your nationality history and personal circumstances.
Check the official requirements to determine whether you are eligible and how to apply.
Basic civic integration examination abroad
The basic civic integration examination abroad is not arranged at the embassy in Kampala.
NetherlandsWorldwide directs applicants in Uganda to the Dutch Embassy in Nairobi, Kenya, or the Dutch Embassy in Kigali, Rwanda.
For Nairobi, email nai-ca@minbuza.nl. For Kigali, email kig-ca@minbuza.nl.
Caribbean Carpet Programme
Eligible organisations can submit the completed application form by email to kam-ca@minbuza.nl.
Appointment procedures vary: passport applications, signature legalisation and proof-of-life certificates use online booking. Emergency documents and nationality procedures require an email appointment. Certain certificates can be requested directly by email.
Travel documents
Applying for a Dutch Passport or Identity Card in Uganda
Dutch nationals residing in Uganda can apply for a new passport or identity card at the Dutch Embassy in Kampala.
1. Prepare Your Checklist
Create a separate personal checklist for each application and gather all required documents.
2. Book Online
Make an online appointment with the embassy in Kampala once your documentation is complete.
3. Attend in Person
Bring your printed checklist, signed application form and all original supporting documents.
Proof of legal residence in Uganda
When applying for a Dutch passport or identity card, you must demonstrate that you reside legally in Uganda.
Acceptable evidence listed by NetherlandsWorldwide includes:
- A valid visa with the relevant supporting documentation.
- A valid residence permit.
- A valid passport or identity card issued by your country of residence.
For a baby’s first passport or identity card, a birth certificate may serve as evidence of legal residence.
Legalisation of Ugandan documents
If you are applying for your first Dutch passport or identity card and need to use a Ugandan birth certificate, marriage certificate or another Ugandan document, legalisation may be required.
These legalised documents can be forwarded to the Dutch Immigration and Naturalisation Service (IND) to check their authenticity.
The official guidance states that this process can take six to nine months. Processing of the travel document application continues once the documents have been approved.
Translation requirements
Documents in Dutch, English, German or French can be submitted.
Documents in another language must be translated by a sworn translator when required.
Applications for children
Children must attend the embassy in person to apply for a passport or identity card.
A passport application for a child under 18 or an identity card application for a child under 12 may require parental or legal guardian consent.
If a parent or legal guardian cannot attend, a signed consent form and a dated, signed identification copy may be necessary.
Bring your existing travel documents
Take all Dutch and foreign passports and identity cards you possess, including expired documents.
If you still need your current document, you may be allowed to keep it until the replacement is ready.
Collecting your new document
The embassy will inform you when your new passport or identity card is ready.
Collection is available Monday to Thursday from 2:00 to 3:00 PM without a new appointment.
Neither new passports nor identity cards can be sent by post or courier.
Important: first-time passport applications involving Ugandan civil records may require an IND authenticity check lasting six to nine months. Plan ahead, particularly if international travel is expected.
Visas and residence
Applying for a Visa for the Netherlands in Uganda
Visa requirements depend on your nationality, travel documents, place of residence, purpose of travel and intended length of stay.
Short-stay Schengen visas
Eligible residents of Uganda who require a short-stay Schengen visa for the Netherlands can apply through VFS Global in Kampala.
Ordinary Schengen visa applications are not submitted at the Dutch Embassy’s consular counter.
1. Check Requirements
Confirm whether you need a Schengen visa and whether the Netherlands is responsible for your application.
2. Prepare Your Application
Complete the application form and collect the supporting documents for your intended visit.
3. Book with VFS Global
Arrange an online appointment at the VFS Global visa application centre in Kampala.
MVV visa stickers
If your residence application has been approved by the Dutch Immigration and Naturalisation Service (IND), you may need an MVV visa sticker.
You can apply for this sticker at the embassy in Kampala only if your IND approval letter authorises collection in Uganda.
Make an online appointment with the embassy and follow the requirements in your approval letter.
Caribbean visas
Applications for certain short-stay and long-stay Caribbean visas are handled through VFS Global in Uganda.
Airport transit visas
If you need an airport transit visa for a connection through a Dutch airport, make an appointment through VFS Global.
Entry visas
If your Dutch residence permit has been lost, stolen or expired while you are in Uganda, you may need an entry visa to return to the Netherlands.
NetherlandsWorldwide identifies two application options in Kampala: VFS Global or the Dutch Embassy.
For the embassy procedure, email kam-ca@minbuza.nl and explain your circumstances.
Orange Carpet Visa Programme
Eligible companies and organisations can enquire about the Orange Carpet Visa Programme by emailing kam-ovcf@minbuza.nl.
Approved participants can submit qualifying Schengen visa applications through VFS Global without an appointment, subject to the programme rules and visiting hours.
Important: regular Schengen visa applications are handled through VFS Global. MVV visa sticker applications are handled at the embassy when authorised by the IND. Entry visa applications have separate options.
Opening hours
Opening Hours of the Dutch Embassy in Kampala
The embassy publishes the following general office hours:
Consular applications
New consular applications require the appropriate appointment. The general office hours should not be interpreted as unrestricted walk-in access to consular services.
Document collection
Completed passports, identity cards, statements and other documents can be collected Monday to Thursday from 2:00 to 3:00 PM.
No new appointment is required for collection.
Public holidays and closures
The embassy may close on Ugandan and Dutch public holidays and on additional officially announced dates.
Consult the official embassy contact page before visiting.
Remember: document collection hours are separate from general office hours. The regular collection period is Monday to Thursday, 2:00–3:00 PM.
Appointments
How to Make an Appointment at the Dutch Embassy in Kampala
Online Appointments
Book passport and ID card applications, MVV visa stickers, signature legalisations and proof-of-life certificates online.
Email Appointments
Request an appointment for naturalisation, the option procedure or emergency travel documents by emailing kam-ca@minbuza.nl.
VFS Global
Use the authorised visa application centre for ordinary Schengen, Caribbean and airport transit visa applications.
Passport and identity card appointments
Complete your personal checklist and collect the required documents before booking online.
If you need both a passport and an identity card, book separate appointments.
Consular certificates
Certificates of marital status and residence can be requested directly by email without a prior counter appointment.
A proof-of-life certificate requires an online appointment.
Changing or cancelling an appointment
Online appointment confirmations contain instructions for changing or cancelling the booking.
If your appointment was arranged by email, contact the consular team directly.
Document collection
Collecting a Dutch Passport or ID Card in Kampala
When your new Dutch passport or identity card is ready, you will receive a notification from the embassy.
No delivery service
The embassy in Kampala does not send new Dutch passports or identity cards by post or courier.
You must collect the new document at the embassy.
Surrendering your previous document
When collecting your new passport or identity card, hand over your previous document according to the embassy’s instructions.
If your old passport contains a valid visa or residence permit, inform the embassy before the document is invalidated.
Collection deadline
You must collect your new passport or identity card within three months of the notification that it is ready.
Documents not collected within the required period are destroyed.
Check your personal details
Check your name, place of birth and other personal details after receiving the document.
If something is incorrect, contact kam-ca@minbuza.nl and explain which details need correction.
Important: neither passports nor identity cards can be delivered. Collection is available Monday to Thursday from 2:00 to 3:00 PM without an additional appointment, except on embassy closure days.
Before your visit
Preparing for a Visit to the Dutch Embassy in Kampala
Confirm Your Appointment
Check that your booking covers the correct consular service and that you have received confirmation.
Prepare Your Documents
Bring your printed checklist, completed application form, original documents and any required legalisations or translations.
Check Embassy Closures
Review the official holiday schedule before travelling to DFCU Towers.
Consular fees
Official fees apply to passports, identity cards, visas and certain consular services.
Check the current consular fee schedule for Uganda and the available payment methods before attending your appointment.
Allow time for document verification
First-time passport applications involving Ugandan birth or marriage certificates may require legalisation and authenticity checks.
As the IND examination can take six to nine months, applicants should avoid making travel plans based on an assumed passport issue date.
Urgent consular assistance
Dutch nationals facing an urgent consular problem in Uganda can contact NetherlandsWorldwide at any time.
Emergency assistance: call +31 247 247 247, available 24 hours a day. You can also send a WhatsApp message to +31 857 737 400. Do not share sensitive personal documents via WhatsApp. In immediate danger, contact local emergency services first.
Frequently asked questions
Dutch Embassy in Kampala: FAQ
Where is the Dutch Embassy in Kampala?
The embassy is on the sixth floor of DFCU Towers, 26 Kyadondo Road, Nakasero, Kampala, Uganda.
What is the telephone number of the Dutch Embassy in Kampala?
You can call +256 200 346 000. NetherlandsWorldwide is also available on +31 247 247 247.
What are the embassy’s opening hours?
General office hours are Monday to Thursday from 8:00 AM to 4:00 PM and Friday from 8:00 AM to 2:00 PM. Consular applications require an appointment.
Can I apply for a Dutch passport or identity card in Kampala?
Yes. Prepare your personal document checklist and book an online appointment with the embassy.
How long can verification of Ugandan documents take?
For some first-time Dutch passport or identity card applications, legalised Ugandan documents are checked by the IND. This may take six to nine months.
When can I collect my new Dutch passport?
Completed passports and identity cards can be collected Monday to Thursday from 2:00 to 3:00 PM without a new appointment.
Can the embassy send my new passport or identity card?
No. The embassy in Kampala does not send new Dutch passports or identity cards. Both must be collected at the embassy.
Where can I apply for a Schengen visa in Uganda?
Eligible applicants can submit ordinary Schengen visa applications through VFS Global in Kampala.
Can I take the basic civic integration examination in Kampala?
NetherlandsWorldwide directs applicants in Uganda to the Dutch Embassy in Nairobi or Kigali for the basic civic integration examination abroad.
How can I obtain urgent Dutch consular assistance in Uganda?
Call NetherlandsWorldwide on +31 247 247 247, available 24 hours a day. In immediate danger, contact local emergency services first.
Official information