Netherlands diplomatic mission in Cuba
Dutch Embassy in Havana, Cuba
Find the official address, telephone number and consular opening hours of the Dutch Embassy in Havana. Learn how to apply for a Dutch passport or identity card, arrange a Schengen visa appointment, legalise Cuban documents and collect completed documents.
Contact
Dutch Embassy in Havana: Contact Details
Corner of 22nd Street
Miramar, Havana
Cuba
By appointment only, except designated walk-in services
8:30–9:00 AM
No appointment required
11:00–11:30 AM
No appointment required
Important: passport and visa applications require appointments. Completed documents and certain Cuban document legalisations have separate walk-in periods. The embassy does not deliver new Dutch passports or identity cards by post.
Location
Where Is the Dutch Embassy in Havana?
The Dutch Embassy is located at Avenida 7ma. No. 2007, at the corner of 22nd Street, in the Miramar neighbourhood of Havana, Cuba.
Miramar is in the western part of Havana and is home to a number of foreign diplomatic missions.
Planning your visit
Use the complete address when arranging transport. Allow time for local traffic and any security procedures at the embassy entrance.
Bring your appointment confirmation and the required original documents for the service you need.
Different opening times for different services
New passport, identity card and visa applications are handled by appointment during the embassy’s published consular hours.
Completed documents can be collected during a separate early-morning period. Certain Cuban documents can be submitted for legalisation during a separate late-morning period.
Before travelling: check whether your visit requires an appointment. Do not assume that the document collection or legalisation walk-in hours apply to passport and visa applications.
Diplomatic representation
About the Dutch Embassy in Havana
The Dutch Embassy in Havana represents the Kingdom of the Netherlands in Cuba.
It maintains diplomatic relations with the Cuban authorities and serves as an official point of contact for cooperation and communication between the two countries.
The embassy also provides consular services for Dutch nationals living in Cuba or visiting the country.
Services for Dutch nationals
Dutch citizens can apply for passports and identity cards, obtain assistance with emergency travel documents and access selected nationality procedures, certificates and legalisations.
Visa services in Cuba
The embassy accepts eligible short-stay Schengen visa applications directly by appointment.
It also handles certain Caribbean visa applications, airport transit visas and MVV visa sticker applications.
Applying directly at the embassy
Unlike countries where the Netherlands uses a separate visa application centre for regular Schengen visas, applicants residing in Cuba can submit eligible applications directly at the embassy in Havana.
Applicants must follow the official booking and documentation requirements.
Consular services
Consular Services at the Dutch Embassy in Havana
Passports and ID Cards
Dutch nationals can apply for new passports and identity cards by booking an online appointment.
Visas and Residence
Eligible applicants can book Schengen, Caribbean, airport transit and MVV-related visa appointments.
Certificates and Legalisations
The embassy provides selected legalisations, nationality procedures and consular certificates.
Emergency travel documents
If your Dutch passport or identity card has been lost or stolen and you urgently need to travel, contact the embassy to ask about an emergency travel document.
Request an appointment by emailing hav-ca@minbuza.nl.
Explain your situation and follow the instructions regarding identity documents, proof of nationality and intended travel arrangements.
Naturalisation
Eligible applicants seeking Dutch citizenship through naturalisation from abroad can request an appointment by email.
Check the applicable nationality requirements before beginning the application.
Dutch nationality option procedure
If you qualify for Dutch citizenship through the option procedure, request an appointment by emailing hav-ca@minbuza.nl.
Legalisation of a signature
Applicants who need their signature legalised can request an appointment by email.
Bring valid identification and the document requiring your signature.
Legalisation of an identity document copy
The embassy also offers legalisation of copies of identification documents by email appointment.
Check that the receiving organisation accepts the certification being requested.
Certificate of legal capacity to marry
Eligible applicants can request a certificate of legal capacity to marry by emailing hav-ca@minbuza.nl.
No initial counter appointment is needed to submit the request.
Certificate of marital status
A certificate concerning your marital status can also be requested directly by email.
Prepare the relevant civil-status documents and follow any additional instructions from the embassy.
Certificate of residence
You can request a certificate confirming your place of residence by emailing the consular team.
An initial personal appointment is not required to submit the request.
Certificate of life
If a pension provider or another organisation requires a certificate of life, make an online appointment at the embassy.
Certificate of Dutch nationality
The application procedure for a certificate of Dutch nationality depends on your personal circumstances and nationality history.
Consult the official guidance to determine the applicable requirements.
Basic civic integration examination abroad
The basic civic integration examination abroad can be arranged at the embassy in Havana.
Request an appointment by email after completing the required registration and examination payment procedures.
Include your candidate number when contacting the embassy and follow the current NetherlandsWorldwide instructions.
Caribbean Carpet Programme
Eligible organisations can submit their completed Caribbean Carpet Programme registration form by emailing hav-ca@minbuza.nl.
Orange Carpet Visa Facility
Eligible companies and organisations can enquire about the Orange Carpet Visa Facility by emailing hav-visa@minbuza.nl.
Qualified applicants using this programme request their Schengen visa appointments through the designated embassy email procedure.
Appointment methods differ: passports, ordinary visas and certificates of life use online booking. Emergency travel documents, nationality procedures and signature legalisations require email appointments. Certain civil-status certificates can be requested directly by email.
Travel documents
Applying for a Dutch Passport or Identity Card in Cuba
Dutch nationals residing in Cuba can apply for a new Dutch passport or identity card at the Dutch Embassy in Havana.
1. Prepare Your Checklist
Create a personal documents checklist for every passport or identity card application.
2. Book Online
Make an appointment with the embassy after gathering the documents required for your application.
3. Attend in Person
Bring the printed checklist, completed and signed application form, and all required original documents.
Proof of legal residence in Cuba
Applicants must demonstrate that they legally reside in Cuba.
Depending on their circumstances, acceptable evidence includes:
- A valid visa with supporting documents.
- A valid residence permit.
- A valid passport or identity card issued by the country of residence.
For a child’s first Dutch passport or identity card, a birth certificate can be used as evidence of legal residence.
Cuban birth and marriage certificates
Birth and marriage certificates issued in Cuba must be legalised when required for the application.
Documents issued in another country may follow different legalisation procedures.
Translation requirements
Documents written in Dutch, English, German or French can be submitted.
Documents in Spanish or another language should be translated by a sworn translator when required.
Applications for children
Children must attend their passport or identity card application appointments in person.
Parental or legal guardian consent may be required for passport applicants under 18 and identity card applicants under 12.
If a parent or guardian cannot attend, a signed consent declaration and a dated, signed copy of that person’s passport or identity card may be required.
Existing passports and identity cards
Bring all Dutch and foreign passports and identity cards you possess, including expired documents.
If you still need your current passport or identity card while the new application is processed, you may be allowed to retain it temporarily.
Collecting your new travel document
When your new passport or identity card is ready, the embassy will notify you by email.
Collection is available on Monday, Tuesday and Thursday from 8:30 to 9:00 AM without another appointment.
Passport and identity card delivery
The embassy does not offer delivery of new Dutch passports or identity cards in Cuba.
You must collect the completed document at the Dutch Embassy in Havana.
Returning your previous document
If you retained your previous passport or identity card during processing, bring it when collecting the replacement.
If your previous passport contains a valid visa or residence permit, tell the embassy before the document is invalidated.
Applying in the Netherlands
Dutch nationals who live in Cuba can also apply for a passport or identity card at a participating border municipality in the Netherlands.
Important: new passports and identity cards must be collected personally in Havana. Neither type of document can be sent by post or courier under the official Cuba-specific procedure.
Visas and residence
Applying for a Visa for the Netherlands in Cuba
Visa requirements depend on your nationality, country of residence, travel documents and intended purpose of travel.
Schengen visas
Eligible residents of Cuba who require a Schengen visa for the Netherlands can apply directly at the Dutch Embassy in Havana.
An online appointment is required for each applicant.
1. Check Visa Requirements
Confirm whether you need a Schengen visa and whether the Netherlands is responsible for your application.
2. Prepare Your Documents
Complete the official application form and gather the supporting documents for your travel purpose.
3. Book at the Embassy
Make an online appointment at the Dutch Embassy in Havana and attend with your passport and documents.
Do Cuban citizens need a Schengen visa?
Holders of ordinary Cuban passports generally require a Schengen visa for a short visit to the Netherlands, unless a specific exemption applies.
The applicable requirements also depend on the type of travel document and your personal circumstances.
When should you apply?
You can generally submit your Schengen visa application up to six months before your planned journey.
For applications submitted in Cuba, NetherlandsWorldwide advises applying no later than 45 days before your intended travel date.
Book early to allow time for appointment availability and application processing.
Attending the appointment
Applicants must attend their visa appointment in person, including children.
Fingerprints are normally collected from applicants aged 12 or older, subject to the applicable exceptions.
You must bring your passport, completed application form and the supporting documents on your checklist.
Tracking the application
Applicants in Cuba cannot independently track the status of their Schengen visa application online under the published procedure.
The embassy will explain the passport collection process during the appointment and notify applicants when processing is complete.
MVV visa stickers
If the Dutch Immigration and Naturalisation Service (IND) has approved your residence application, you may need an MVV visa sticker.
You can apply at the embassy in Havana only if your IND approval letter authorises this location.
Make an online appointment and follow the instructions in the IND decision.
Caribbean visas
Eligible applicants can arrange short-stay and long-stay Caribbean visa applications through an online embassy appointment.
Airport transit visas
If your nationality and route require an airport transit visa for the Netherlands, book an online appointment at the embassy.
Entry visas
If your Dutch residence permit has expired or been lost or stolen while you are in Cuba, you may need an entry visa to return to the Netherlands.
Request an appointment by emailing hav-ca@minbuza.nl.
Orange Carpet Visa Facility
Eligible organisations can enquire about the Orange Carpet Visa Facility using hav-visa@minbuza.nl.
Qualifying applicants using the facility arrange their visa appointments through the designated email procedure.
Important: regular Schengen visa applications are submitted directly at the Dutch Embassy in Havana. The official guidance recommends submitting the application at least 45 days before travel.
Official documents
Legalisation of Cuban Documents in Havana
The Dutch Embassy in Havana provides a designated walk-in period for legalisation of certain documents issued in Cuba.
Walk-in legalisation hours
Check your document before visiting
Make sure your document qualifies for legalisation by the Dutch Embassy and that you have completed any required preliminary authentication steps.
The embassy may need the original document and other supporting evidence.
Documents issued outside Cuba
If your document was issued in another country, you generally need to arrange legalisation in the country where the document originated.
Do not assume that the embassy in Havana can legalise documents issued by foreign authorities outside Cuba.
Signature and ID copy legalisation
Different arrangements apply to legalisation of signatures and copies of identity documents.
For these services, request an appointment by emailing hav-ca@minbuza.nl.
Important: the walk-in legalisation period is specifically for eligible foreign documents issued in Cuba. Signature legalisation and certification of an identity document copy require separate email appointments.
Opening hours
Opening Hours of the Dutch Embassy in Havana
NetherlandsWorldwide publishes the following consular counter opening hours:
Document collection
Completed passports, identity cards and other documents can be collected on Monday, Tuesday and Thursday from 8:30 to 9:00 AM, without an appointment.
Cuban document legalisation
Eligible Cuban documents can be submitted for legalisation on Monday, Tuesday and Thursday from 11:00 to 11:30 AM, without an appointment.
Embassy closures
The embassy closes on selected Dutch and Cuban public holidays.
The published 2026 closure calendar includes 25 and 26 December for Christmas and 31 December for New Year’s Eve.
Check the official contact page for any additional closure days before travelling.
Remember: general appointment hours, document collection and document legalisation are three separate schedules. The embassy is closed on Fridays and weekends.
Appointments
How to Make an Appointment at the Dutch Embassy in Havana
Online Appointments
Book Dutch passports, ID cards, Schengen visas, MVV stickers, Caribbean visas and certificates of life online.
Email Appointments
Email hav-ca@minbuza.nl for emergency travel documents, nationality procedures, signature legalisation and ID copy legalisation.
Walk-In Services
Completed document collection and eligible Cuban document legalisation have designated walk-in hours.
Passport and identity card appointments
Create your personal documents checklist and gather all required documents before booking.
Make a separate appointment for each passport or identity card application.
Schengen visa appointments
Eligible applicants can book an online appointment directly at the embassy in Havana.
Use the official booking procedure rather than paying an intermediary to reserve an appointment.
MVV and Caribbean visa appointments
These services use the online appointment system, subject to their respective eligibility requirements.
Nationality procedures
Naturalisation and the Dutch nationality option procedure require appointments requested by email.
Legalisation services
For legalisation of a signature or an ID copy, contact the embassy by email.
For legalisation of eligible Cuban-issued documents, use the designated walk-in schedule.
Certificates
Certificates of legal capacity to marry, marital status and residence can be requested directly by email.
A certificate of life requires an online appointment.
Changing or cancelling an appointment
Online booking confirmations contain instructions for changing or cancelling the appointment.
For appointments arranged by email, contact the embassy’s consular team.
Document collection
Collecting a Dutch Passport or ID Card in Havana
When your new Dutch passport or identity card is ready, the embassy will notify you by email.
Collection hours
Passport delivery
The Dutch Embassy in Havana does not send completed Dutch passports by post or courier.
You must collect your new passport at the embassy.
Identity card delivery
New Dutch identity cards also cannot be sent by post or courier.
They must be collected in person.
Returning your previous document
If you retained your previous passport or identity card during processing, bring it when collecting the replacement.
If your old passport contains a valid visa or residence permit, inform the embassy before invalidation.
Collection deadline
You must collect your new passport or identity card within three months of notification that it is ready.
Documents not collected within this period are destroyed.
Checking the new document
Check your name, place of birth and other personal information immediately after receiving the document.
If you notice an error, email hav-ca@minbuza.nl and provide the supporting evidence requested.
Collecting a passport after a visa application
The embassy also uses the published collection hours for passports returned after visa processing.
Applicants are notified when their passport is ready. Collection does not require another appointment.
Important: Cuba has no embassy delivery option for completed Dutch passports or ID cards. Plan to collect the document in Havana during the published 30-minute collection period.
Before your visit
Preparing for a Visit to the Dutch Embassy in Havana
Check Your Appointment
Confirm which service you need and whether an appointment is required.
Prepare Your Documents
Bring original documents, completed forms, your printed personal checklist and required legalisations or translations.
Check the Correct Time
Application appointments, document collection and legalisation walk-in hours follow different schedules.
Applying for a passport
Prepare evidence of legal residence in Cuba, all existing Dutch and foreign travel documents, and any required legalised civil-status certificates.
Complete the passport or identity card application form before your appointment.
Applying for a Schengen visa
Make your appointment well in advance. The official Cuba-specific guidance advises applying no later than 45 days before your intended journey.
Bring your completed application form and the documents required for your primary travel purpose.
Consular fees
Official fees apply to passport and identity card applications, visas, legalisations and selected certificates.
Check the current consular fee schedule for Cuba and the accepted payment methods before your appointment.
Document collection arrangements
Because completed passports and ID cards cannot be delivered, plan for a return visit to the embassy in Havana.
Make sure you can attend during the official collection window.
Urgent consular assistance
Dutch nationals requiring urgent assistance in Cuba can contact NetherlandsWorldwide at any time.
Emergency assistance: call +31 247 247 247, available 24 hours a day. WhatsApp support is available at +31 857 737 400. Do not send sensitive identification documents through WhatsApp. In immediate danger, contact local emergency services first.
Frequently asked questions
Dutch Embassy in Havana: FAQ
Where is the Dutch Embassy in Havana?
The embassy is located at Avenida 7ma. No. 2007, at the corner of 22nd Street, Miramar, Havana, Cuba.
What is the telephone number of the Dutch Embassy in Havana?
Call +53 7 204 2511. NetherlandsWorldwide is also available at +31 247 247 247.
What are the embassy’s opening hours?
The consular counter is open Monday to Thursday from 8:30 AM to 12:00 PM by appointment, excluding the separately published walk-in services and official closure days.
Can I apply for a Dutch passport or identity card in Havana?
Yes. Prepare your personal documents checklist and make an online appointment at the embassy.
When can I collect my new Dutch passport or ID card?
Collection is available Monday, Tuesday and Thursday from 8:30 to 9:00 AM, without an additional appointment.
Can the embassy send my new passport or identity card?
No. The Dutch Embassy in Havana does not offer postal or courier delivery of completed Dutch passports or identity cards.
Can I have a Cuban document legalised without an appointment?
Yes, for eligible Cuban-issued documents. The published walk-in hours are Monday, Tuesday and Thursday from 11:00 to 11:30 AM.
Where can I apply for a Schengen visa in Cuba?
Eligible residents of Cuba can make an online appointment directly at the Dutch Embassy in Havana.
How early should I apply for a Schengen visa in Cuba?
The official guidance recommends applying no later than 45 days before your intended travel date. Applications can generally be submitted up to six months in advance.
How can Dutch nationals obtain urgent consular assistance in Cuba?
Call NetherlandsWorldwide on +31 247 247 247, available 24 hours a day. In immediate danger, contact local emergency services first.
Official information