Netherlands diplomatic mission in Canada
Dutch Embassy in Ottawa, Canada
Find the official address, telephone number and consular information for the Dutch Embassy in Ottawa. Learn how to apply for Dutch passports and identity cards, make consular appointments, collect completed documents and find the correct visa application location in Canada.
Contact
Dutch Embassy in Ottawa: Contact Details
Suite 2020
Ottawa, ON K1R 1A4
Canada
1:00–3:00 PM
No appointment required
Important: new consular applications require the appropriate appointment. Completed documents can be collected without an appointment during the published collection hours. Regular Schengen visa applications are submitted through VFS Global rather than at the embassy counter.
Location
Where Is the Dutch Embassy in Ottawa?
The Dutch Embassy is located at 350 Albert Street, Suite 2020, in downtown Ottawa, Ontario, Canada.
Ottawa is Canada’s federal capital and the seat of its national government. The embassy serves as the Netherlands‘ principal diplomatic representation in Canada.
Planning your visit
Use the complete visiting address, including the suite number, when arranging your journey.
Allow time for building access procedures and bring your appointment confirmation and supporting documents.
Embassy or VFS Global?
The embassy accepts applications for Dutch passports and identity cards, certain legalisations, nationality matters and MVV visa stickers.
Regular short-stay Schengen visa applications are submitted through VFS Global in Canada, which operates separately from the embassy.
Other Dutch offices in Canada
The Netherlands also has consulates-general in Toronto and Vancouver. Depending on your application, these locations or authorised VFS Global centres may be more convenient.
Diplomatic representation
About the Dutch Embassy in Ottawa
The Dutch Embassy in Ottawa represents the Kingdom of the Netherlands in Canada.
Its diplomatic work includes maintaining relations with the Canadian federal government, representing Dutch interests and supporting cooperation between the two countries.
The embassy is also an important consular location for Dutch nationals who live in Canada or need assistance while visiting.
Services for Dutch nationals
The embassy provides passport and identity card applications, emergency travel assistance, nationality procedures, selected consular certificates and document legalisations.
A nationwide consular network
Canada’s size makes the availability of multiple application locations particularly important.
In addition to Ottawa, certain applications can be submitted at the Dutch consulates-general in Toronto or Vancouver, and at selected VFS Global centres.
Applicants should choose a location based on the specific service required, rather than assuming that every office offers identical procedures.
Consular services
Consular Services at the Dutch Embassy in Ottawa
Passports and ID Cards
Dutch nationals can apply for new travel documents through an online appointment at the embassy.
Nationality Procedures
Eligible applicants can request appointments for naturalisation or the Dutch nationality option procedure.
Certificates and Legalisations
The embassy offers selected certificates and legalisation services, with booking methods depending on the request.
Emergency travel documents
If your Dutch passport or identity card is lost or stolen and you urgently need to travel, contact the embassy about an emergency travel document.
Request an appointment by emailing ott-ca@minbuza.nl.
Explain your circumstances and follow the instructions for identification, supporting documents and travel arrangements.
Naturalisation
Eligible applicants seeking Dutch nationality through naturalisation from abroad can request an appointment by email.
Check the applicable nationality requirements before beginning the procedure.
Dutch nationality option procedure
Applicants who qualify for the option procedure can email the embassy to request an appointment.
The embassy will explain which supporting documents are required.
Signature legalisation
To have your signature legalised, make an online appointment at the embassy in Ottawa.
Bring valid identification and the document requiring your signature.
Legalisation of a copy of an identity document
You can book an online appointment to have a copy of your identification document officially legalised.
Confirm beforehand that the organisation requesting the document accepts this type of certification.
Legalisation of a Canadian document
The official appointment guidance provides an online procedure for selected legalisations involving Canadian documents.
Check the type of document and applicable authentication requirements before making an appointment.
Certificate of life
If a pension provider or another organisation requires a certificate confirming that you are alive, book an online appointment at the embassy.
Certificate of residence
You can request a certificate of residence by emailing ott-ca@minbuza.nl.
No initial in-person appointment is required to submit the request.
Certificate of Dutch nationality
The procedure for obtaining a certificate of Dutch nationality depends on your personal circumstances, including your nationality history and available identity documents.
Check the official eligibility requirements before submitting an application.
Basic civic integration examination abroad
In Canada, the basic civic integration examination abroad is arranged through the Dutch Consulate-General in Toronto.
Request an appointment by emailing tor-ca@minbuza.nl.
Orange Carpet Visa Facility
Companies and organisations eligible for the Orange Carpet Visa Facility can contact the embassy about registration.
Registration enquiries can be sent to ott-ca@minbuza.nl.
Caribbean Carpet Programme
Eligible organisations can email a completed Caribbean Carpet Programme registration form to the embassy without an initial appointment.
Appointment methods vary: passports, identity cards, legalisations and certificates of life use online booking. Emergency travel documents and nationality procedures require email appointments. Certificates of residence can be requested directly by email.
Travel documents
Applying for a Dutch Passport or Identity Card in Canada
Dutch nationals living in Canada can apply for a new Dutch passport or identity card at the embassy in Ottawa.
1. Prepare Your Checklist
Create a personal document checklist for each applicant and gather all required supporting evidence.
2. Book Online
Make an online appointment at the embassy in Ottawa or choose another authorised application location in Canada.
3. Attend in Person
Bring your printed checklist, completed and signed application form, and all original documents.
Proof of legal residence in Canada
Applicants must demonstrate that they legally reside in Canada.
Depending on their circumstances, the official guidance accepts:
- A valid Canadian work or study permit.
- A valid residence permit.
- A Canadian naturalisation certificate showing the date of naturalisation.
- A Canadian citizenship certificate or card.
- A valid Canadian passport.
For a child’s first Dutch passport or identity card, a birth certificate can be used as proof of legal residence.
When proof of residence is unavailable
If you cannot provide ordinary proof of legal residence, you may need confirmation from Immigration, Refugees and Citizenship Canada.
The official guidance describes options involving a search of citizenship records or documentation showing that a residence application is being processed.
Canadian birth and marriage certificates
Canadian birth, marriage and naturalisation certificates must be legalised when required for the application.
The legalisation process can take several months, so check the requirements well before your appointment.
Translations
Documents in Dutch, English, German or French can be submitted without translation.
Documents written in other languages may require a translation by a sworn translator.
Applications for children
Children must attend passport and identity card appointments in person.
Parental or legal guardian consent may be required for passport applicants under 18 and identity card applicants under 12.
If a parent or guardian cannot attend, a signed consent form and a dated, signed copy of their identification document may be necessary.
Other application locations in Canada
Dutch passport and identity card applications can also be submitted at the consulates-general in Toronto and Vancouver.
Authorised VFS Global application centres are available in Toronto, Vancouver and Edmonton.
When applying through VFS Global, you must complete the application form online, then print and sign it before your appointment.
Lost or stolen travel documents
If your previous passport or identity card has been lost or stolen and you do not have a photocopy, the official guidance directs you to the embassy in Ottawa or a consulate-general in Toronto or Vancouver.
In that situation, do not submit the application through VFS Global.
Applying in the Netherlands
Dutch citizens residing in Canada can also apply at a participating border municipality in the Netherlands.
Receiving your new document
The embassy will email you when your passport or identity card is ready.
In Ottawa, collection is available Monday, Tuesday, Thursday and Friday from 1:00 to 3:00 PM without another appointment.
Passport delivery
If you want your completed Dutch passport sent to your address in Canada, provide a prepaid, self-addressed Canada Post Xpresspost envelope with your application.
Identity card collection
A new Dutch identity card cannot be sent by post. It must be collected in person at an authorised Dutch mission in Canada.
Important: new passports can be sent using a prepaid Xpresspost envelope, but new Dutch identity cards must be collected personally. Applicants without a photocopy of a lost or stolen document should use the embassy or a consulate-general rather than VFS Global.
Visas and residence
Applying for a Visa for the Netherlands in Canada
Visa requirements depend on your nationality, residence status, travel documents and purpose of travel.
Do Canadian passport holders need a Schengen visa?
Canadian passport holders generally do not need a Schengen visa for ordinary short visits to the Netherlands of up to 90 days within a 180-day period.
Other conditions may apply to employment, study or long-term residence.
Short-stay Schengen visas
Eligible residents of Canada who need a short-stay Schengen visa for the Netherlands can apply through VFS Global.
The official application locations are:
- Ottawa.
- Toronto.
- Vancouver.
- Edmonton.
Regular Schengen visa applications are not submitted at the Dutch Embassy’s consular counter.
1. Check Visa Requirements
Confirm whether you need a visa and whether the Netherlands is responsible for your application.
2. Prepare Your Documents
Complete the official visa application form and gather the evidence required for your intended journey.
3. Book with VFS Global
Arrange an appointment at an authorised visa application centre in Canada.
Visa applications for Luxembourg
The Netherlands also accepts certain Schengen visa applications for Luxembourg at the VFS Global application centre in Vancouver.
Check the applicable Luxembourg visa requirements before submitting an application.
Schengen visa application timing
Visa applications can generally be submitted up to six months before the intended journey, or nine months for eligible seafarers.
Apply well in advance and follow the current Canada-specific minimum application lead time published by NetherlandsWorldwide.
Attending the visa appointment
Applicants generally attend in person, including minors.
At the appointment, you submit your passport and supporting documents, provide fingerprints where required and pay the applicable fees.
MVV visa stickers
If the Dutch Immigration and Naturalisation Service (IND) has approved your residence application, you may need an MVV visa sticker.
Eligible applicants can make an online appointment at the embassy in Ottawa if the IND decision authorises an application in Canada.
Other application arrangements are available through the consulates-general in Toronto and Vancouver.
Airport transit visas
Applicants who require an airport transit visa for the Netherlands can apply through VFS Global in Ottawa, Toronto, Vancouver or Edmonton.
Caribbean visas
Eligible short-stay and long-stay Caribbean visa applications can also be submitted through VFS Global in Canada.
Entry visas
If your Dutch residence permit has expired or been lost or stolen while you are in Canada, you may need an entry visa to return to the Netherlands.
Eligible applicants can use VFS Global in Canada for this procedure.
Orange Carpet Visa Facility
Eligible companies can enquire about the Orange Carpet Visa Facility through the embassy.
The official guidance provides a specific appointment procedure for qualifying Orange Carpet visa applications in Ottawa.
Important: regular Schengen visa applications use VFS Global. Eligible MVV visa sticker applications can be arranged at the embassy in Ottawa when authorised by the IND decision.
Opening hours
Opening Hours of the Dutch Embassy in Ottawa
NetherlandsWorldwide states that visits to the embassy are by appointment only.
No general public walk-in schedule is published for new consular applications.
Passport and document collection
The embassy provides a separate collection service during the following periods:
Public holiday closures
The embassy closes on selected Dutch and Canadian public holidays.
Its published 2026 closure calendar includes Remembrance Day on 11 November and Christmas Day on 25 December.
Check the official contact page for the complete closure calendar before travelling.
Remember: new applications require appointments, but collection of completed documents does not. There is no regular Wednesday collection period published for Ottawa.
Appointments
How to Make an Appointment at the Dutch Embassy in Ottawa
Online Appointments
Book Dutch passports, identity cards, MVV visa stickers, legalisations and certificates of life online.
Email Appointments
Contact ott-ca@minbuza.nl for emergency travel documents, naturalisation and nationality option procedures.
VFS Global Appointments
Use VFS Global for regular Schengen visas and other visa categories handled by the application centres.
Passport and identity card appointments
Create your personal checklist before booking online.
If you need both a passport and an identity card, book separate appointments.
MVV visa sticker appointments
Book online at the embassy if your IND approval letter authorises an application in Canada.
Legalisations
Signature legalisation, ID copy legalisation and certain foreign-document legalisations use the online appointment procedure.
Certificates of life
You can book an online appointment for a certificate of life.
Certificates of residence
Request a certificate of residence by emailing ott-ca@minbuza.nl.
Nationality procedures
Naturalisation and Dutch nationality option procedure appointments are requested by email.
Emergency travel documents
If you urgently need an emergency travel document, email the consular team and explain your circumstances.
Changing or cancelling an appointment
Online booking confirmations contain a link for changing or cancelling your appointment.
For appointments arranged by email, contact the embassy directly.
Document collection
Collecting or Receiving a Dutch Passport in Ottawa
When your new Dutch passport or identity card is ready, the embassy will notify you by email.
Collection at the embassy
You can collect completed documents in Ottawa on Monday, Tuesday, Thursday and Friday from 1:00 to 3:00 PM.
No additional collection appointment is necessary.
Passport delivery by Canada Post Xpresspost
If you would prefer to receive your passport by mail, bring a prepaid, self-addressed Canada Post Xpresspost envelope to your original application appointment.
Choose the appropriate Regional or National Xpresspost service for your address.
A small envelope can hold several passports, subject to the embassy’s mailing instructions.
Deliveries outside Canada
For authorised international deliveries, the official instructions also describe prepaid courier labels from DHL, FedEx or UPS.
Confirm the applicable delivery arrangements with the mission processing your application.
Returning your old passport
If you kept your previous passport while the replacement was being processed, you must return it before the new one can be sent to you.
This may mean a temporary period during which you do not have a passport available for travel.
Existing visas and residence permits
If your previous passport contains a valid visa or residence permit, inform the embassy before it is invalidated.
Identity card collection
New Dutch identity cards cannot be delivered by post.
You must collect the identity card personally at the embassy in Ottawa or another authorised Dutch mission where collection has been arranged.
Collection deadline
Your new passport or identity card must be collected or dispatched within three months after the notification that it is ready.
After that period, an uncollected document is destroyed.
Checking your document
Check your name, place of birth and other personal details immediately after receiving the document.
If you notice an error in a document issued in Ottawa, email ott-ca@minbuza.nl and provide the supporting information requested.
Important: passports may be sent with a prepaid Canada Post Xpresspost envelope. ID cards must be collected in person. Collection in Ottawa is available on four weekdays without an appointment.
Before your visit
Preparing for a Visit to the Dutch Embassy in Ottawa
Check Your Appointment
Confirm the service, location, date and time before travelling to the embassy.
Prepare Your Documents
Bring the completed application form, personal checklist and original supporting documents.
Plan Document Delivery
If you want a new passport mailed to you, obtain a prepaid Canada Post Xpresspost envelope in advance.
Canadian certificates and legalisation
If your application requires a Canadian birth, marriage or naturalisation certificate, check whether it needs legalisation.
These procedures may take considerable time and should be completed before your passport appointment.
Different application locations
If you live far from Ottawa, compare the procedures offered by the consulates-general in Toronto and Vancouver or by VFS Global.
Some services, including applications involving lost documents without photocopies, cannot be submitted through VFS Global.
Consular fees
Official fees apply to passports, identity cards, visas and selected consular services.
Check the current Canadian consular fee schedule and accepted payment methods before attending.
Urgent consular assistance
Dutch nationals requiring urgent assistance in Canada can contact NetherlandsWorldwide at any time.
Emergency assistance: call +31 247 247 247, available 24 hours a day. WhatsApp support is available at +31 857 737 400. Do not share sensitive identification documents through WhatsApp. In immediate danger, contact local emergency services first.
Frequently asked questions
Dutch Embassy in Ottawa: FAQ
Where is the Dutch Embassy in Ottawa?
The embassy is located at 350 Albert Street, Suite 2020, Ottawa, Ontario K1R 1A4, Canada.
What is the telephone number of the Dutch Embassy in Ottawa?
Call +1 613 237 5031. NetherlandsWorldwide can also be reached at +31 247 247 247.
What are the embassy’s opening hours?
The embassy receives visitors by appointment only. It does not publish general walk-in hours for new consular applications.
Can I apply for a Dutch passport or identity card in Ottawa?
Yes. Prepare your personal document checklist and make an online appointment at the embassy.
When can I collect my new Dutch passport or identity card?
Collection is available Monday, Tuesday, Thursday and Friday from 1:00 to 3:00 PM. No additional appointment is required.
Can the embassy mail my new Dutch passport?
Yes. Bring a prepaid, self-addressed Canada Post Xpresspost envelope to your passport application appointment. New Dutch identity cards cannot be sent by post.
Can I apply for a Dutch passport outside Ottawa?
Yes. Applications are also available through the consulates-general in Toronto and Vancouver and selected VFS Global centres in Toronto, Vancouver and Edmonton.
Where can I apply for a Schengen visa in Canada?
Eligible applicants can apply through VFS Global in Ottawa, Toronto, Vancouver or Edmonton.
Do Canadian passport holders need a Schengen visa?
Canadian passport holders generally do not need a Schengen visa for ordinary short stays of up to 90 days within a 180-day period. Different rules may apply to longer stays or other travel purposes.
How can Dutch nationals obtain urgent consular assistance in Canada?
Call NetherlandsWorldwide on +31 247 247 247, available 24 hours a day. In immediate danger, contact local emergency services first.
Official information